Contact Us

Toll Free: 1-866-230-7700
Book an appointment with us: Click Here

Our Hours

Monday & Tuesday: 9am - 5pm
Wednesday: 10am - 5pm
Thursday & Friday: 9am - 6pm

To view individual branch hours click here

After hours and other contacts:

  • Online Banking Technical Support 24/7: For assistance, please call 1-888-CREDIT-U(273-3488) or email

  • Telephone Banking (TeleService): 1-800-963-4848
    Note: To access Teleservice for the first time, please speak to an East Coast Credit Union Specialist at 1-866-230-7700

  • Credit Card Support - Collabria Financial
    1-855-341-4643 (Outside North America: 1-647-252-9564)
  • Debit Card Support
    Use our Lock’N’Block feature on your debit card to immediately lock your debit card and block specific transaction types by using our mobile app, mobile web or online banking. When using this feature your card is "locked" and all transactions are automatically declined.

To find a Branch or ATM, please use our Branch/ATM locator: Click Here