We're Building
Better Banking

> Our mobile app and online banking experiences will be refreshed to ensure a smoother and more modern member experience. This means a new look and feel as well as better functionality and user experience.

> Our in-branch banking system will be updated. We anticipate minimal disruption to in-branch services for members.

> Your member number, account number, and online banking login will be updated. Important information about these changes will be sent to you in the mail.

> Credit unions throughout Atlantic Canda are upgrading their banking systems. If you sometimes do in-branch banking at another credit union, please be aware that our Inter Credit Union (ICU) services will be temporarily disrupted as each credit union upgrades their system. To discuss the alternative services we have available, please contact us using the information below.

If you need to update your contact information or have any questions please contact us at eastcoast@creditu.ca or 1-866-230-7700. You may also update your contact information yourself in online banking (desktop only). Please choose the most appropriate link below based on how you currently log in:

> Based on member feedback and the fast pace of digital change, now is the right time to refresh our online and mobile banking experiences.

> A modernized banking system will enhance our efficiency, enable the evolution of our products and services, and create opportunities for seamless implementation of future innovations.

We are using all of the communication methods listed below to keep you well informed.

> Bookmark this page and check back regularly.
> Follow us on Facebook.
> Subscribe to our emails.
> Look for our messages in online banking and in the app.
> Look for a letter from us in your mailbox, in the new year.

To be sure you receive our messages, please contact us at eastcoast@creditu.ca or 1-866-230-7700 to confirm we have your correct contact information. You may also update your contact information yourself in online banking (desktop only). Please choose the most appropriate link below based on how you currently log in:

If we call you, we won’t ever ask for sensitive information like your credit card’s expiry date or CVV number, or your password, PAC, or PIN. It’s very important for the security of your account to keep your information as up to date as possible and not to share access to your accounts or login information.

If you are ever in doubt, please email us directly at eastcoast@creditu.ca or give us a call at 1-866-230-7700.