> Our mobile app and online banking experiences will be refreshed to ensure a smoother and more modern member experience. This means a new look and feel as well as better functionality and user experience. Android users will now be able to choose a biometric login option.
> Our in-branch banking system will be updated. We anticipate minimal disruption to in-branch services for members.
> Your member number, account number, and online banking login will be updated. Important information about these changes will be sent to you in the mail.
> Credit unions throughout Atlantic Canada are upgrading their banking systems. If you sometimes do in-branch banking at another credit union, please be aware that our Inter Credit Union (ICU) services will be temporarily disrupted as each credit union upgrades their system. To discuss the alternative services we have available, please contact us using the information below.
If you need to update your contact information or have any questions please contact us at info@provincialemployees.com or 1-888-484-0880. You may also update your contact information yourself in online banking HERE (desktop only).
Provincial Government Employees
We are building a stronger banking system
PLEASE NOTE: Some of the details and links on this page are relevant for members of Provincial Government Employees Division of East Coast Credit Union only. If you are a member of one of our other branches, please go HERE for information relevant to you.
Our online, mobile, and in-branch banking systems will be evolving to continue providing modern, flexible solutions to support you and the communities we serve.
These system enhancements will provide a variety of benefits, including a modernized digital banking experience, and the ability for us to readily offer new products and services to support all your financial needs, both in-branch and online.
Please bookmark and check this page regularly for specific details on what to expect as we get closer to launch.
1. What is changing?
2. Why are you making changes?
> Based on member feedback and the fast pace of digital change, now is the right time to refresh our online and mobile banking experiences.
> A modernized banking system will enhance our efficiency, enable the evolution of our products and services, and create opportunities for seamless implementation of future innovations.
> A modernized banking system will enhance our efficiency, enable the evolution of our products and services, and create opportunities for seamless implementation of future innovations.
3. How can I stay informed?
We are using all of the communication methods listed below to keep you well informed.
> Bookmark this page and check back regularly.> Follow us on Facebook.
> Subscribe to our emails.
> Look for a letter from us in your mailbox, in the coming weeks.
To be sure you receive our messages, please contact us at info@provincialemployees.com or 1-888-484-0880 to confirm we have your correct contact information. You may also update your contact information yourself in online banking HERE (desktop only).
4. Who do I contact if I have questions?
You can email us at info@provincialemployees.com or give us a call at 1-888-484-0880
5. How will I know this isn’t part of a scam?
If we call you, we won’t ever ask for sensitive information like your credit card’s expiry date or CVV number, or your password, PAC, or PIN. It’s very important for the security of your account to keep your information as up to date as possible and not to share access to your accounts or login information.
If you are ever in doubt, please email us directly at info@provincialemployees.com or give us a call at 1-888-484-0880.
6. Will my finances and personal information remain safe and secure?
Yes! We value the trust our members have in us and are committed to providing safe and secure financial services and advice. We will continue to keep member data private and confidential.
